The Social Services Agency (SSA) of Santa Clara
County, CA, spoke to us recently about their experience with our APOS Storage Center and APOS Insight solutions.
The SSA's 600-plus BI accounts currently use Desktop Intelligence and Web Intelligence as their primary report delivery media. At the time of writing, the SSA was in the process of planning its migration to BI 4, so investigation of and preparation for the inevitable full adoption of Web Intelligence was also under way. More recently, the BI team has been delivering BI to the agency's information consumers via SAP BusinessObjects Dashboards (formerly Xcelsius).
In 2011, after receiving recommendations from peers at an SAP BusinessObjects conference, SSA implemented APOS Storage Center. SSA needed a strategy and solution for backing up, archiving, and selectively restoring reports. Aside from needing to implement a reliable backup solution, they wanted to optimize system performance and have the means to comply quickly and easily with regulatory requirements through selective restore.
In 2013, as SSA was preparing for their migration to SAP BusinessObjects BI 4, they were looking for a means of doing an inventory and forming a complete understanding of their BI system and what is currently being used. Their positive experience with APOS led them to contact APOS again.
The SSA's 600-plus BI accounts currently use Desktop Intelligence and Web Intelligence as their primary report delivery media. At the time of writing, the SSA was in the process of planning its migration to BI 4, so investigation of and preparation for the inevitable full adoption of Web Intelligence was also under way. More recently, the BI team has been delivering BI to the agency's information consumers via SAP BusinessObjects Dashboards (formerly Xcelsius).
In 2011, after receiving recommendations from peers at an SAP BusinessObjects conference, SSA implemented APOS Storage Center. SSA needed a strategy and solution for backing up, archiving, and selectively restoring reports. Aside from needing to implement a reliable backup solution, they wanted to optimize system performance and have the means to comply quickly and easily with regulatory requirements through selective restore.
In 2013, as SSA was preparing for their migration to SAP BusinessObjects BI 4, they were looking for a means of doing an inventory and forming a complete understanding of their BI system and what is currently being used. Their positive experience with APOS led them to contact APOS again.
Thinh Hong, Information
Systems Manager with SSA, summed up her experiences with these APOS solutions:
APOS Storage
Center provides us with an efficient, rules-based means of cleaning up our BI environment,
and the ease with which it allows us to back up and selectively restore objects
has been very useful. We can archive and retrieve historical instances in a
neutral format, which is important, because we maintain a five-year window on
instances for regulatory compliance.
…
APOS Insight's
impact analysis capabilities allow us to see what effect changes to our data
model will have downstream. It has allowed us to analyze SAP BusinessObjects
metadata effectively. The information we've gathered through Insight has been
very useful in helping us to manage and troubleshoot our BI environment. We
will be using APOS Insight to compare environments pre- and post-migration to
benchmark performance and to ensure security has translated to the new system properly,
and to build a list of reports for conversion from Desktop Intelligence to Web
Intelligence.
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