Customer Success – Santa Clara County SSA

The County of Santa Clara's Social Services Agency (SSA) services 15 incorporated cities in the most populous county of the San Francisco Bay area, which is home to California's Silicon Valley. The SSA uses SAP BusinessObjects as its reporting engine, and relies on it to meet regulatory requirements for it documents of record.

Santa Clara County SSA’s Challenge

In preparation for an impending migration, the SSA needed an inventory and deep knowledge of their SAP BI system, how their reports were being used, and how those reports would be impacted. While taking steps to streamline their content migration, the SSA also had concerns about maintaining their documents of record and audit readiness.

Santa Clara County SSA implemented APOS Insight and APOS Storage Center

• Impact AnalysisThe SSA implemented APOS Insight to achieve awareness of reports, object usage and security profiles, and to understand the downstream impact of data modelling changes on reports.
• Migration ReadinessThe SSA used APOS Insight to inventory and analyze their SAP BI system content and usage. APOS Storage Center automation enabled system right-sizing and migration streamlining.
• Content RegulationThe SSA used APOS Storage Center to implement a content storage strategy that met their stringent regulatory requirements, safeguarded their content, and maintained audit readiness.

Feedback

Thinh Hong, Information System Manager at SSA Santa Clara County:

APOS Insight's impact analysis capabilities allow us to see what effect changes to our data model will have downstream. It has allowed us to analyze SAP BusinessObjects metadata effectively. APOS Storage Center provides us with an efficient, rules-based means of cleaning up our BI environment, and the ease with which it allows us to back up and selectively restore objects has been very useful.

Oregon Health & Science University (OHSU) - Taming the Healthcare BI Administration Beast

What: Webinar - BI System Management Successes at
Oregon Health & Science University (OHSU)
When: October 14, 2015, 10 am / 2 pm ET
Guest Presenter: Ken Vincent, Senior Systems Analyst, OHSU
APOS Presenter: Fred Walther, Solution Consulting Manager, APOS Systems

If you didn't get a chance to see Ken Vincent tell his story at SABOC 2015, here's your chance to find out how OHSU achieved BI system management successes in:

•  Migration & Technology Adoption
• Meaningful Use & EHR Updates
• Governance & ICD-10
• Monitoring & Auditing

These areas have presented challenges for most SAP BusinessObjects platform managers and administrators in the healthcare sector, as they try to manage rapid change effectively, often with limited resources and short timelines.

How does OHSU measure success in BI system change management? Find out from Ken how rapid impact analysis, bulk administration, and robust monitoring and auditing led OHSU to significant time savings, efficient resource management and cost control, and fast BI system management ROI.

If you're like many healthcare BI platform managers and administrators, you have more BI system management questions than answers. Have your questions ready, because this session will include a live Q&A with Ken and APOS Solution Consulting Manager Fred Walther.

Can't attend the live webinar at either of the scheduled times? Register for the webinar and we'll send you a link to a recording of the webinar, so you can view it at your leisure and share it with your colleagues.

Register for this webinar...

Webinar: SAP BusinessObjects Security Management & Impact Analysis for Epic Deployments

When: June 25, 2014, 2pm EDT
Guest Presenter: Rick Epstein, President, ResolvIT Inc.

Healthcare business intelligence has many unique challenges. For healthcare providers, practice management, financial management, and the tracking of "meaningful use" information can be simplified by tight integration of the BI and EMR platforms. However, this integration has serious implications for security management and the safeguarding of electronic Protected Health Information (ePHI).

For organizations using Epic solutions, there is often a recurring need to update SAP BusinessObjects reports when an Epic update is implemented. We will look at ways to perform efficient and effective impact analysis of Epic updates, and to update your SAP BusinessObjects deployment accordingly.

Join security expert Rick Epstein of ResolvIT Inc. and Fred Walther of APOS Systems as they examine issues around SAP BusinessObjects security management and impact analysis for Epic deployments.

Register for this webinar…